Adult Protective Services

The Adult Protective Services assists senior adults and people with disabilities who are victims of physical, mental, or sexual abuse, are neglected, financially exploited, or neglect their own needs. Existing legal, medical, and social service systems are utilized to assure adequate and timely response to the needs of abuse victims and their families.

To report abuse in Illinois, call the Adult Protective Services Hotline at 1-866-800-1409 or TTY at 1-888-206-1327.
Services are coordinated through local agencies that investigate and assess reports, can include everything from housing, in-home care, and legal assistance to respite care and counseling.

By law, nothing about the alleged abuse can be revealed without the victims permission.

According to the Illinois Department on Aging, people often find it surprising to learn that abuse is often a family problem, with 3 out of 4 abusers being a spouse, child, or other relative. About 75% of the alleged victims are women, and the average age is 78.

In response to reports of suspected abuse, Illinois implemented the Adult Protective Services program that intervenes in response to these reports. The program is coordinated through local agencies in Illinois that conduct investigations and work with senior adults and the people with disabilities in resolving abusive situations. Each year the number of abuse reports in Illinois has increased. Linkages with social workers, law enforcement, banks, hospital personnel have helped the identify suspected cases of abuse.

Illinois has limited mandatory reporting law that requires most professionals to report abuse when older persons or people with disabilities are unable to make a report on their own behalf.